Counsellors and psychotherapists offer a safe, dependable and confidential place in which people can talk openly about themselves. Clients are invited to speak about anything that may be confusing, painful or uncomfortable. People are free to talk in a way that is often difficult with family and friends. A time and space is offered that is just for people to discuss the things that trouble them. Counsellors and therapists are trained to listen attentively and empathically to the way people feel and how they are affected.